Carziqo

Privacy Policy

This Privacy Policy explains how Carziqo collects, uses, stores, protects, shares, and manages information when users access or use Carziqo websites, applications, accounts, products, platform features, and related services.

Effective Date: June 10, 2026 Applies to Carziqo Websites & Apps User Privacy & Data Protection

Important Notice: By creating a Carziqo account, accessing the platform, placing an order, participating in any product or activity, contacting customer service, or continuing to use Carziqo services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use Carziqo services.

1. Overview

Carziqo respects user privacy and is committed to handling personal information responsibly, securely, and transparently. We collect and use information to provide platform services, process accounts and orders, improve user experience, protect platform security, support customer service, and comply with applicable legal and operational requirements.

This Privacy Policy should be read together with Carziqo’s Terms of Service, Company Policies, Estimated Earnings & Risk Disclosure, product rules, activity rules, and other official platform notices.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through Carziqo websites, mobile applications, web applications, platform accounts, customer service channels, product pages, promotional activities, order systems, verification processes, and related services.

This Privacy Policy does not apply to third-party websites, payment channels, social media platforms, messaging applications, external service providers, or independent services that are not controlled by Carziqo.

3. Information We Collect

Depending on how you use Carziqo services, we may collect the following categories of information:

Account InformationName, phone number, email address, username, login credentials, account status, user level, registration time, and account activity.
Identity & Verification InformationIdentification documents, verification records, submitted documents, compliance review information, and authentication materials where required.
Order & Product InformationProduct selections, order records, rental periods, product status, service history, settlement records, reward records, and activity participation.
Customer Support InformationMessages, feedback, complaints, support requests, screenshots, documents, communication history, and issue-resolution records.
Payment-Related InformationPayment method details, transaction records, withdrawal information, billing information, refund records, and payment channel references where applicable.
Marketing InformationSubscription preferences, campaign participation, survey responses, promotional activity records, and communication preferences.

4. Information Collected Automatically

When you use Carziqo websites, applications, or platform services, certain information may be collected automatically to support security, performance, analytics, fraud prevention, and service improvement.

  • Device information, including device model, operating system, browser type, app version, language, and device identifiers;
  • Log information, including IP address, login time, access time, pages viewed, clicks, usage records, error logs, and interaction behavior;
  • Network and technical information, including connection status, referral source, system performance data, and crash reports;
  • Security-related information, including abnormal login attempts, risk-control signals, account activity patterns, and fraud-prevention records.

5. Location Data

Carziqo may collect location-related information when necessary for platform services, vehicle-related operations, account security, user verification, order processing, customer support, compliance, fraud prevention, or service improvement.

Location data may include approximate location derived from IP address, device location data where permission is granted, service region information, vehicle-related operating location, or location information submitted by the user.

Where device-level location permission is required, users may control permission through device or browser settings. Some location-based features may not function properly if location access is disabled.

6. How We Use Information

Carziqo may use collected information for the following purposes:

  • To create, manage, verify, secure, and maintain user accounts;
  • To provide websites, applications, platform features, products, orders, rentals, activities, and related services;
  • To process orders, payments, withdrawals, refunds, rewards, settlement records, and account activities;
  • To provide customer support, respond to inquiries, resolve disputes, and communicate service updates;
  • To verify identity, prevent fraud, detect abuse, protect platform security, and enforce platform policies;
  • To improve products, user experience, platform performance, service quality, and operational efficiency;
  • To send important notices, product updates, policy changes, activity information, and service communications;
  • To comply with applicable laws, regulations, legal requests, compliance reviews, and risk-control requirements.

7. Cookies & Similar Technologies

Carziqo may use cookies, local storage, pixels, SDKs, analytics tools, and similar technologies to operate websites and applications, remember user preferences, maintain login status, analyze usage, improve services, and protect platform security.

Users may control cookies through browser or device settings. However, disabling certain cookies or storage tools may affect login, account features, security checks, personalization, or service availability.

8. How We Share or Disclose Information

Carziqo does not sell user personal information. We may share or disclose information only where reasonably necessary for service delivery, security, compliance, or lawful business operations.

  • Service providers: Payment processors, cloud hosting providers, analytics providers, customer support tools, verification providers, security providers, and technical vendors.
  • Business partners: Vehicle-related service providers, operating partners, logistics partners, marketing partners, or platform service partners where necessary for relevant services.
  • Legal and compliance purposes: Regulators, courts, law enforcement agencies, auditors, legal advisers, or other parties where required or permitted by applicable law.
  • Risk control and fraud prevention: Parties necessary to investigate suspicious activity, prevent fraud, protect users, enforce policies, or secure the platform.

9. Payment, Withdrawal & Verification Data

When users make payments, request withdrawals, receive settlements, participate in product activities, or complete verification, Carziqo or its service providers may process payment-related and verification-related information.

Payment channels and financial service providers may process information independently under their own terms and privacy policies. Carziqo may retain relevant transaction references, order records, settlement records, refund records, and compliance records as necessary.

10. Data Retention

Carziqo retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, prevent fraud, comply with legal obligations, and protect legitimate interests.

Retention periods may vary depending on the type of information, account status, product usage, order history, legal requirements, compliance obligations, dispute status, and operational needs.

11. Data Security

Carziqo uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

  • Account access controls and login protection;
  • Data access restrictions for authorized personnel;
  • Risk-control monitoring and security review procedures;
  • System safeguards, technical security measures, and operational security practices;
  • Internal policies for handling sensitive information and platform records.
No internet, mobile application, website, or electronic storage system can be guaranteed to be completely secure. Users should also protect their passwords, devices, and account credentials.

12. User Rights & Choices

Subject to applicable laws, platform rules, identity verification, and operational requirements, users may have the right to request access, correction, update, deletion, restriction, objection, portability, or withdrawal of consent regarding certain personal information.

  • Users may update certain account information through account settings where available.
  • Users may unsubscribe from certain marketing communications where an unsubscribe option is provided.
  • Users may control device permissions such as location, notifications, camera, or storage through device settings.
  • Users may contact official customer service for privacy-related questions or requests.

13. Children’s Privacy

Carziqo services are not intended for children or minors who are not legally permitted to use the platform. Users must meet the applicable age and eligibility requirements to create an account or use Carziqo services.

If Carziqo becomes aware that personal information has been collected from a child without appropriate authorization, Carziqo may take reasonable steps to delete or restrict such information in accordance with applicable requirements.

14. Third-Party Websites, Links & Services

Carziqo websites and applications may contain links to third-party websites, social media pages, payment channels, map services, messaging applications, app stores, analytics tools, or external service providers.

These third-party services operate independently and may collect, use, or process information according to their own privacy policies and terms. Carziqo is not responsible for the privacy practices, content, availability, or security of third-party services that are not controlled by Carziqo.

15. Updates to This Privacy Policy

Carziqo may update this Privacy Policy from time to time due to service changes, legal requirements, compliance needs, product updates, risk-control measures, or business development.

Updated versions may be published on the platform, website, app, product pages, system notifications, email communications, or other reasonable channels. Continued use of Carziqo services after the updated Privacy Policy becomes effective means that users acknowledge the updated policy.

16. Contact Us

If you have questions about this Privacy Policy, personal information handling, account privacy, data requests, or platform security, please contact Carziqo through official customer service channels.

  • Use only official Carziqo websites, verified social media accounts, authorized customer service, or official platform channels.
  • Provide your account information, contact details, request type, and relevant supporting materials where necessary.
  • For account security reasons, Carziqo may require identity verification before processing certain privacy requests.

Please do not submit sensitive personal information through unofficial channels, unknown links, or unauthorized third-party accounts claiming to represent Carziqo.