1. Overview
Carziqo is committed to lawful operations, transparent communication, responsible platform management, and long-term user protection. These Company Policies establish general standards for how users should access and use Carziqo services.
By using the Carziqo platform, creating an account, placing an order, participating in activities, renting a vehicle, or using any related service, users acknowledge that they have read, understood, and agreed to follow these policies.
2. Account & Eligibility Policy
Users are responsible for ensuring that the information provided during registration, verification, order placement, and platform use is accurate, complete, and up to date.
- Users must not create accounts using false, misleading, stolen, or unauthorized information.
- Users must protect their login credentials and account security.
- Users are responsible for all activities conducted through their account.
- Carziqo may require identity, contact, or eligibility verification where necessary for compliance, security, risk control, or service access.
- Carziqo reserves the right to restrict, suspend, or terminate accounts involved in suspicious, fraudulent, abusive, or non-compliant activity.
3. Platform Use Policy
Users must use Carziqo websites, applications, systems, products, and services only for lawful, authorized, and intended purposes.
- Users must not interfere with platform security, system performance, data integrity, or normal operations.
- Users must not attempt unauthorized access to any system, account, database, server, or restricted feature.
- Users must not use automated scripts, bots, abuse tools, scraping systems, or other unauthorized technical methods.
- Users must not misrepresent Carziqo, its services, its business model, or its official announcements.
- Users must follow all applicable service terms, product rules, activity rules, and official platform notices.
4. Products & Services Policy
Carziqo may provide vehicle rental, autonomous mobility-related services, platform participation products, promotional activities, user benefits, and related digital services depending on market availability, operational conditions, and applicable rules.
Product availability, rental periods, user levels, estimated earnings, activity benefits, service rules, and settlement mechanisms may vary by product, region, platform status, user status, and operational requirements.
Users should always review the relevant product page, order details, service terms, and risk disclosures before participating in any product or service.
5. Estimated Earnings & Risk Disclosure Policy
Any earnings, returns, income figures, examples, projections, or related data displayed on the Carziqo platform are estimated ranges for informational and reference purposes only.
Such information does not constitute guaranteed income, guaranteed return, investment advice, financial advice, principal protection, or any form of financial commitment by Carziqo.
Actual earnings and settlement results may vary depending on factors including, but not limited to, order volume, vehicle operation status, market demand, platform rules, service costs, user level, promotional policies, risk control requirements, and other operational or unforeseen factors.
No Guarantee: Carziqo does not promise or guarantee any fixed income, risk-free return, guaranteed settlement amount, or principal protection.
6. Orders, Records & Settlement Policy
The final status of any order, rental, benefit, reward, income record, or settlement result shall be subject to Carziqo’s actual system records, order details, product page rules, settlement rules, and official platform notifications.
- Users should carefully check order information before confirmation.
- Settlement amounts may be affected by actual operating data and applicable platform rules.
- Displayed data may be updated, corrected, adjusted, or recalculated in accordance with system records and platform rules.
- Carziqo may review abnormal orders, duplicate activity, suspected manipulation, or transactions that trigger compliance or risk-control checks.
7. Promotions, Rewards & User Benefits Policy
Carziqo may offer promotional activities, referral rewards, user level benefits, coupons, gifts, vehicle-related benefits, certificates, or other activity-based rewards from time to time.
- All promotional benefits are subject to the activity rules published by Carziqo.
- Benefits may be limited by time, region, account status, user level, product type, participation requirements, or availability.
- Carziqo may cancel rewards obtained through fraud, abuse, false information, duplicate accounts, malicious activity, or rule violations.
- Promotional policies may be adjusted, suspended, extended, or terminated based on operational needs and compliance requirements.
8. Cancellation, Refund & Adjustment Policy
Cancellation, refund, exchange, or adjustment requests are subject to the specific product rules, order status, service progress, platform terms, payment channel requirements, and applicable law.
Where a product or service has already been activated, used, settled, delivered, or otherwise processed, cancellation or refund eligibility may be limited. Users should review the relevant product page and service terms before placing an order.
Any approved refund or adjustment shall be processed according to Carziqo’s system records, platform rules, payment channel timelines, and applicable compliance requirements.
9. Compliance, Safety & Risk Control Policy
Carziqo may implement compliance review, fraud prevention, account verification, transaction monitoring, system security checks, and risk-control measures to protect users, the platform, and the integrity of its services.
- Carziqo may review suspicious accounts, transactions, activities, or abnormal platform behavior.
- Carziqo may request additional information where required for security, compliance, or risk control.
- Carziqo may restrict or suspend services if there is suspected fraud, abuse, illegal activity, or violation of platform rules.
- Users must comply with applicable laws, regulations, platform terms, and official Carziqo policies.
10. Privacy & Data Protection Policy
Carziqo respects user privacy and is committed to handling user information responsibly. Personal data may be collected and used for account registration, service delivery, identity verification, customer support, risk control, platform security, legal compliance, and service improvement.
Users should refer to Carziqo’s Privacy Policy for more detailed information about data collection, use, storage, protection, disclosure, and user rights.
11. Official Communications Policy
Users should rely only on official Carziqo websites, verified social media accounts, platform announcements, system notifications, authorized customer service channels, and official documents for accurate information.
- Carziqo is not responsible for false information, rumors, edited screenshots, impersonation, or unauthorized third-party claims.
- Users should not rely on unofficial statements as company policy or official confirmation.
- Carziqo may publish important updates through platform announcements, product pages, emails, system messages, or official social media channels.
12. Prohibited Activities Policy
The following activities are strictly prohibited on or in connection with the Carziqo platform:
- Fraud, deception, identity misuse, account trading, account theft, or impersonation;
- Creating multiple accounts to abuse rewards, promotions, user levels, or referral systems;
- Spreading false, misleading, defamatory, malicious, or fabricated information about Carziqo, its users, partners, or services;
- Manipulating orders, income records, referral relationships, system data, or activity results;
- Using the platform for illegal, unauthorized, harmful, abusive, or non-compliant purposes;
- Attempting to damage, disrupt, overload, reverse engineer, or compromise Carziqo systems;
- Violating any applicable law, regulation, service term, product rule, or official platform notice.
13. Policy Updates & Service Adjustments
Subject to applicable laws, regulations, compliance requirements, and platform rules, Carziqo reserves the right to reasonably update these Company Policies, adjust service content, revise product rules, modify activity rules, improve risk-control measures, or change operational mechanisms when necessary.
Any such updates may be communicated through platform announcements, product page descriptions, service terms, system notifications, emails, or other reasonable methods.
14. Contact & Support
Users who have questions about these Company Policies, account issues, product rules, order status, settlement records, or platform services should contact Carziqo through official customer service channels.
For important matters, users should provide accurate account information, order details, screenshots, transaction references, and any other relevant materials so that Carziqo can review the issue efficiently.